We accept returns of defective parts only, for exchange or store credit, within 14 days of initial purchase. Das Parts Inc. reserves the right and sole discretion to determine if an item is defective. Any returned item found not to have defect will be subject to a 25% restocking fee. All returns must be accompanied by original Das Parts Inc. sales receipt. All used items must have clearly visible original Das Parts Inc. inventory markings, and are subject to approval. We reserve the right to deny any return or warranty claim. Customers are responsible for all costs associated with the return, including but not limited to return shipping charges. All shipping charges are non refundable. Das Part inc. will pay for the re-shipping of an item in case the original was found to be defective. Das Parts Inc. is not responsible for any import/export duties and associated fees, taxes and charges. Please check with your country’s customs office to determine these costs prior to buying.
USED PARTS RETURNS are accepted for DEFECTIVE PARTS ONLY, for EXCHANGE OR STORE CREDIT ONLY, within 14 days of purchase. NO CASH BACK. Used returns must have original Das Parts markings.
Das Parts Inc. guarantees that all the used parts we sell are in good tested working condition. We accept returns of defective products only, for exchange or store credit, within 14 days of initial purchase. Das Parts Inc. reserves the right and sole discretion to determine if an item is defective. Any returned item found not to have defect will be subject to a 25% restocking fee. All returns must be accompanied by original Das Parts Inc. sales receipt. All used items must also have clearly visible original Das Parts Inc. inventory markings. No exceptions.
NEW PARTS RETURNS are accepted for UNUSED NEW IN BOX parts only, within 14 days of purchase, and may be subject to a 25% restocking fee.
Das Parts Inc. guarantees that all new, genuine, and aftermarket parts are free from manufacturing defects and flaws. Das Parts accepts returns of products with manufacturing defects only, for exchange or store credit, within 14 days of initial purchase. Das Parts Inc. reserves the right and sole discretion to determine if an item is defective. Any returned item found not to have manufacturing defect will be subject to a 25% restocking fee. All returns must be accompanied by original Das Parts Inc. sales receipt. Beyond the 14 day in store warranty, certain products carry various manufacturers warranties, this can be found on a warranty card that is included with parts that qualify. Mileage at install date must be recorded for all warranty claims.
Electronics - All electronics and electronic items, new or used, are FINAL SALE. There is absolutely no returns on electronics or electric products of any kind. This includes, but is not limited to ECUs, computers of any kind, modules, electric motors, wire harnesses, and sensors.
Customers are responsible for confirming that the products they order are appropriate for their vehicle. Customers are responsible for all costs associated with the return, including but not limited to return shipping charges. All shipping charges are non refundable.
Das Parts Inc. does not accept returns on the following items:
- Electrical/Electronic - products that control, are controlled by, or that include electronic components.
- Body or Exterior - body panels including, but not limited to hoods, trunk lids, bumpers, fenders, spoilers, etc.
- Special Orders, Non-Stocking Items, Special Sales, VIN-specific items, etc.
- Wear & Tear item products that are designed to wear out through use (i.e. brake pads/discs, clutch discs/pressure plates/flywheels, etc.
ALL RETURNS must be accompanied by their original receipt, and are subject to approval. We reserve the right to deny any return or warranty claim.
SPECIAL ORDER items are FINAL SALE, and all DEPOSITS are NON-REFUNDABLE.
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Disclaimer - Das Parts Inc. does not assume any liability for any damages or injuries caused by parts sold, their installation, or their use. All parts purchased from Das Parts Inc. store are to be used at the discretion and risk of the customer. Das Parts Inc. strongly recommend that all parts to be installed by a professionally licensed mechanic.
Compatibility - Das Parts Inc. does not assume any liability for parts fitment. Part fitment guide is provided as a guide only, and not as a guarantee. Customer is solely responsible to verify parts fitment independently prior to the purchase. The information in the "compatibility" should be used as a guide only, buyer is solely responsible to verify fitment & compatibility. If you have questions or concerns about the fitment, please contact us prior to the purchase. Some used parts, mostly electric parts, need to be programmed/reprogrammed/reset by a dealer or technician in order to work. Fitment may vary depending on vehicle options or equipment. If you are unsure, please email us with your VIN, and the parts you are after, and we will be happy to assist you. You are solely responsible to ensure the parts you purchase are correct for your vehicle, we do not accept returns for incorrect fitment.
Order Acceptance Policy - Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Das Parts Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered for any item.
Out-of-Stock Products - Das Parts Inc. will ship your order within the next 48 hours, or as it becomes available. All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. You may cancel your order at any time prior to shipping.
Other Conditions - These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Das Parts Inc. store signs them or not. Das Parts Inc. reserves the right to make changes to this site and these conditions at any time.
